Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Individual to help us fulfil our business objectives and build customer loyalty.
Job Purpose
To grow and retain a portfolio of high value Business Segment relationships by performing a proactive, mobile, value adding financial partnership role.
To ensure that close personal attention is given to provide a full array of customised financial solutions tailored to meet the growth needs and potential of the customers within the portfolio.
To provide effective relationship management aimed at optimising customer profitability and value to the Bank.
To ensure customer satisfaction across allocated portfolio of customers.
Key Responsibilities/Accountabilities
Relationship and portfolio management
Customer Experience
Transaction Led Customer Acquisition
Economic Growth
Credit management
Risk and Compliance
People management
Preferred Qualification and Experience
Business related degree
RE
FAIS
Previous managerial experience (+/- 3 years) as a Business Manager, Account Manager, or any other related role dealing with high value commercial clients is essential. This experience provides a general understanding of how Business Banking and commercial businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the commercial market.
Significant experience in preparing and motivating Credit applications
Knowledge/Technical Skills/Expertise
Computer literate
Strong negotiation and conflict management skills to create a cooperative and collaborative working environment where conflict is defused and managed.
Credit assessment skills
Business acumen
Negotiation skills
Quantitative and Numerical Skills
Excellent verbal and written communication skills.
Controlling: Takes charge, directs, manages, and organises.
Socially Confident/ Relationship Builder: Self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information).
Has the need to focus on one task and complete it thoroughly
Structured, Organised, Diligent, Conscientious
Perfectionist and systematic
Goal directed and persistent
Has a fast paced approach
Enjoys initiating and leading from the front.
Enjoys visiting clients, analysing their needs, negotiating and selling/servicing
Enjoys numbers and quantification, budgets cash flows, profits and loss calculations
Enjoys controlling and being in charge of a project, operation or division