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Accenture Operations is a dedicated team of people who work on outsourcing engagements. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Manage procurement functions with the clients. Responsible for stakeholder engagement, sourcing pipeline development/execution, business case development, focused on savings to the client and reduction in speed to source. Manage projects requiring a combination of strategic category development, opportunity assessment, sourcing pipeline development and strategic sourcing. Administer engagement of all teams, including global expertise, sourcing utility resource and shared service coordination.
Work within and outside documented processes where appropriate applying judgment based services to deliver client value
Formulate procurement policies, strategies and lead implementation
Establish self as category expert where appropriate and create the interface between the global expertise teams and client delivery teams
Work on strategic plans to improve speed to source and client satisfaction and focus on savings execution through spend management and compliance management.
Manage and measure supplier risk. Maintain category ownership and category business plans.
Drive procurement sourcing savings identification, savings execution and build pipeline
Create credential and case study material that can be leveraged by multi-client delivery and sales teams. Ensure collaterals support sales process and improve client delivery capability.
Establish team resource and skills requirements working with Client Service Team/Service Delivery Team, agree on deliverables, savings targets, service levels, sourcing Pipeline and other required operating metrics and scope
Work with delivery leads to ensure that procurement services are delivered in accordance with contractual/service level obligations
Serve as a business consultant to clients; maximize the impact of new business initiatives and carefully translate into a positive result for the client.
Engage client stakeholder group and Accenture global expertise team as appropriate ensuring Accenture capability is demonstrated to client and benefits delivered within category are maximized
Assess viability of project and set customer expectations given Accenture’s experience and current market conditions.
Interface customer stakeholders to kick-off any sourcing effort, including facilitating initial data gathering and scoping of project for the delivery organization
Work as subject matter expert and key stakeholder lead along with Accenture operations team to execute the sourcing project. Key activities include approving supplier lists, reviewing and offering category guidance for all RFx documents, reviewing data completeness and go-to-market strategies, and interpreting results
Measure performance versus contract terms and report back to key customer stakeholders, including finance
Ensures that all deliverables meet customer contract terms and are delivered to exceed margin targets for the account or project
Review operational results and identify opportunities for process/policy changes to drive additional savings and improve overall results
Coordinate and respond to sales support requests for case studies and credentials as necessary
Assists Global Category Director or Regional Category Lead in development of standard category collateral for marketing or operational purposes
Category Management
Establish, maintain and manage relationship between customer and supplier
Implement and support enforcement of buying and contracting processes
Define and manage contractual and supplier relationships
Effectively raise issues/concerns proactively and present options for resolution
Leverage on Category Knowledge team to monitor category trends and conduct market research as needed to be incorporated into Sourcing Strategy and Category Plans
Contracting
Accountable for contract management process on behalf of the customers for all commodities as required by the scope of work.
Negotiate contracts and executes them within parameters set forth in customers’ Service Oriented Architecture (SOA).
Drive savings on behalf of our customers by conducting opportunity assessments/ risk analysis/ Return on Investment(ROI) analysis by utilizing Accenture’s category experience
Develop spend and savings forecasts for categories under management.
Understand customers’ procurement policies and work towards improving compliance of end users.
Manage and develop supply base of assigned commodities with detailed knowledge of supplier capabilities.
Direct a variety of sourcing objectives including manual negotiations, traditional Request for Proposal (RFP) and various online sourcing opportunities (including competitive bids and complex downward auctions) Other Features of the Job
Professionalism
Client Interaction
Accurate and dedicated
Location: Braamfontein, Johannesburg
Knowledge and Skills:
Cost Management
Operations Management
Project Management
Resource Management
Supplier Relationship Management
Contract Management
Supplier Analysis Selection
eAuction Services
Supplier Performance Measurement
Client Relationship Management
Sourcing and Procurement
Market Intelligence/Analytics
Negotiations
The following qualifications and skills would be recommended:
Undergraduate Degree –
Computer literate – usage of all Microsoft Office products
Mining industry exposure