Job Description
When you’re part of the team at Thermo Fisher, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Responsibilities:
- Support the Clinical market on the operation of Thermo Fisher Scientific / Ion Torrent product portfolio in Next Generation Sequencing
- Promotion of clinical solutions to existing customers
- Owning the implementation of assays and products / clinical solutions within customer sites
- Responsible for maximizing customer satisfaction by aligning complex product solutions and services with key customer initiatives. Build and maintain relationships with key decision makers or potential influencers
- Understanding the clinical landscape in their countries and develop a strategy how to best tackle the clinical markets in their regions
- Manage relationships with key Thermo Fisher Scientific collaborating partners
- Review and assist customers with their protocols and assays on Ion Torrent / Thermo Fisher instrumentation at in-house facilities and at customer sites
- Help customers design and conducts experiments to assist in evaluations of Ion Torrent / Thermo Fisher products
- Promote clinical solutions at customer sites and in conferences/user meetings
- Work in collaboration with the Clinical Account Manager to set up best strategy for customer site
- Build strong relationships with customers in South Africa and Middle East countries
- Maintain and develop the CRM database
- Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis
- Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically
- Align with other teams in the company on a regular basis
- Estimated 30-40% travel, always planable
Minimum Qualifications:
- Graduate (minimum) qualification in an appropriate science subject, molecular biology or bioinformatics preferred
- Experience in molecular biology application is mandatory. Bioinformatics experience is strongly desirable
- Previous experience as application specialist in the clinical market or any NGS/BFX experience desirable
- Medical background, laboratory experience, and/or managed care knowledge desirable.
- Understanding of the Diagnostic markets and ability to gather good market intelligence with respect to competitive products and vendors
- Excellent communication and influencing skills
- Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process
- Strong drive for success
- Excellent English skills, additional languages preferable
- Willingness to travel
- IND-EMEA
- LI-KP1
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.