If you love working in a dynamic environment where the demands are high, where you will be challenged every day and where you will get to work with the best of the best, then this role is for you!
We are looking for an exceptional and best-in-class assistant to manage the lives of our Chief Marketing Officer, Chief Technology Officer and Government and Regulatory Affairs Manager and enable them to focus on further developing this unique business that helps communities thrive.
WHAT YOU WILL BE DOING
You need to be an administrative ninja. Your primary responsibilities are handling detailed meeting planning, complex travel arrangements, coordinating meetings and workshops, managing speaking engagement schedules and logistics and managing international delegate and investor visits. We are looking for a bright, organised and eager professional who is seeking the opportunity of a lifetime, to be part of a mission that is positively changing the future. You will support our executives and in addition to this, you will have the opportunity of working closely with visionary leaders in a people cultured business.
Responsibilities in this role:
Be exceptional at what you do!
Be super organized and proactive with solutions
Anticipate the Executive’s needs
Create a trusting relationship with the exec
Handle hectic and complex calendars
Manage complex national and international travel arrangements and co-ordination of appointments
Maintain a high degree of confidentiality with excellent judgement and discretion
Develop and maintain administrative processes
Move fast and make things happen (things at Zoona happens fast)
Manage social media profiles
Coordinate and manage speaking event schedules and logistics with internal and external resources
WHO WE ARE LOOKING FOR
Capabilities, Knowledge Traits:
4+ years of experience and excellent track record in an administrative role
Excellent computer skills and comprehension of Outlook, PowerPoint and Excel
Positive attitude in stressful situations
Organisation
Attention to detail
Strong scheduling and calendar management skills
Ability to multi-task in a fast paced environment
Thinking on your feet
Flexibility
Ability to pinpoint problems and find creative solutions
Strong business acumen
Manage schedules
Excellent writing, interpersonal and communication skills
Must have a passion for continuous learning and improvement and embrace failure.
Think on your feet – be ahead of the game
Culture Fit
Values fit: You must live and breathe Zoona’s values of Being Real, Entrepreneurship, Integrity, Commitment, Togetherness, and Fun in both your professional and personal life.
Driven: You must be a driven winner who is fully committed to achieving results and will always put in your best work without any excuses.
Confidence and belief: You must possess the highest confidence and belief in yourself, your teammates, and your direct reports.
Performance under pressure: You must consistently meet and deliver on rising expectations and make and impact immediately.
Passionate about your field: You must have a passion for people and organising and understand the value of your role in the direction of the company and the life of its executives.
WHO WE ARE
In Africa, high unemployment, frequent household shocks, and a lack of access to formal financial services create the need for people to rely on their extended families and communities for financial support.
Zoona exists to make a difference. We start by identifying emerging entrepreneurs and providing them with a franchise “business-in-a-box” solution to make money and serve their communities as Zoona agents and tellers. We specifically focus on girls and young women who can multiply our impact by becoming role models and accelerating the Girl Effect in their communities.
Our core service is to help people send and receive money when they need to most. By consistently delivering an exceptional experience when it truly matters, we will earn the trust of our consumers and create wealth and well being for our agents and tellers. We will nurture these relationships and listen attentively to our customers to develop a suite of innovative financial services that solve real pain points and enhance their dignity.
This is how we will help communities thrive.
We are based in Cape Town, South Africa, with trading operations in Zambia, Malawi, Mozambique, and Ghana. We have attracted $22 million in international venture capital investment, have grown to 1.5 million active customers, and have processed over $1 billion in transaction value across a network of 1,500 agent outlets that employ 2,500 people.
But we are just getting started. Over the next 5-years, we will:
Become the leading financial services brand for 30 million monthly active consumers
Develop a high-performing customer-centric culture where people are unleashed to fulfill their potential
Establish the top-performing and most-trusted agent network in 10 countries
Build a highly flexible and robust FinTech platform that adapts to customer needs and industry standards