Closing Date: 20 June 2016
Introduction
Comair Limited, a JSE listed Aviation Company, is looking for applicants for Customer Service Agents based in Durban, KwaZulu-Natal at King Shaka International Airport. The Customer Service Agent will be required to provide a high standard of customer service in order to promote and support customer loyalty.
Key Performance Areas
• To improve and maintain customer service excellence and the handling of service disruptions by minimizing complaints and increasing compliments.
• To comply with all company policies and procedures to achieve optimal operational excellence.
• To support the company’s financial objectives by actively saving costs and adhering to CR guidelines.
• To manage own development and personal growth.
• To build and maintain relationships across departments and other airlines to provide cross-functional support.
Requirements
• Grade 12 (Essential)
• Without work experience: Tertiary qualification (Essential)
• OR 6 months on-the-job supervised training with Comair (Essential)
• OR Without qualification: 1 year work experience in the customer service industry (Essential)
• Tertiary qualification in Travel and Tourism or similar (Desirable)
• 1 year work experience in aviation industry (Desirable)
How to Apply?
Click HERE to apply