Company Name: Hollard
Company Location: Parktown
Application Closing Date: Monday, October 17, 2016
Remuneration: R1 – 2 per month
We have exciting new opportunities have just come available in our Hollard Personal Lines area.
We’re looking to recruit Telesales Agents .
The purpose of the role is to attend to inbound and outbound personal lines telesales within a dynamic challenging environment and service orientated personal lines organisation
Key Outputs:
- To execute the sales process with diligence and integrity
- To communicate with potential customers in a skillful and knowledgeable manner
- To comply with the routine and structure of the call centre as determined by management from time to time
- To optimise each lead allocated to the agent
- To effectively sell personal lines insurance policies
- To use appropriate interpersonal styles and communication methods to gain acceptance of our products from potential customers
- To accurately identify needs by asking effective questions and listening attentively
- Match benefits accordingly and demonstrate how a product satisfies the needs
- To understand objections and overcome them with an appropriate response
Qualifications and Knowledge:
- Preferable FAIS accreditation
- A minimum of a 4 year degree or 3 years’ experience as a sales agent in a motor specific call centre
- Grade 12 numeracy and literacy (English) a minimum requirement
- Vernacular language an advantage
- Microsoft Office with competent typing skills
- Short term insurance industry knowledge a plus
Skills :
- Attention to detail is essential
- Listening Skills
- Flexibility – show positive response to change. Must be a fast learner and able to work under extreme pressure
- Customer focused – Needs to understand and respond effectively to customer needs and offer polite and efficient service at all times
- Results oriented – Needs to know what is required and take appropriate action.
Personal Attributes :
- Integrity
- Compassionate
- Assertiveness
- “Applications for this role will be prioritised in line with our transformation objectives as per our Employment Equity Plan”
How to Apply?
Call us: 0113515638
Contact Person: Marcia Allens
Send CV to: apply.2E724FD2.0@applythis.net